BizBuyout Contact and Email Support
Email [email protected] for help with your account, a subscription, a listing or a privacy request. Describe what you need and include the relevant page so we can understand the issue. Support is handled by email.
What to include in your message
Write from the email address associated with your account when possible. Start with the topic and explain what you expected to happen, what happened instead and where you encountered the issue. If you cannot access that email, say so without sending identity documents in your first message.
- Your account email and whether you are buying, selling or acting as a broker
- The relevant page address, listing link or broker profile link
- A brief description of the issue and the steps that led to it
- The wording of an error message, if one appeared
- The invoice reference and charge date for a billing question
- A screenshot with personal and confidential information removed, if it helps explain a display issue
Do not email payment card details, passwords, signup codes or confidential business documents. For a document permission issue, identify the listing and describe the access problem rather than attaching the document.
Account access and email codes
Tell us if you are having trouble receiving a code or continuing an existing signup. Check your spam folder and use the most recent code before writing. Never include the code itself in your message.
Subscriptions and billing
Include your plan name and invoice reference when asking about a charge, renewal or cancellation. The business listing pricing page explains monthly and yearly charges. You can cancel any time, access continues until the end of the paid period and there are no refunds, subject to rights required by law.
Listings and confidentiality
Send the listing link for publication, accuracy, NDA or data room questions. To report prohibited content or information you believe you have no authority to share, describe your connection to the listing and the issue. Share only the information needed to identify the concern.
Broker directory corrections
Directory information comes from public license registries. Include the profile link, the field that needs correction and a link to the relevant public record if you have it. A listing in the directory does not establish endorsement or current license status.
Privacy and data requests
State whether you want access, correction, deletion or another privacy action. We may need to verify your relationship to the account before acting. Read the Privacy Policy for details about data use and retention.
Questions about a particular business
Send questions about a business's financials, asking price or sale terms to the seller or broker through the listing. BizBuyout is a marketplace portal and provides no brokerage, manual valuation, legal or tax advice. Support can help with the product and cannot decide whether a business is a suitable purchase.
Choose your next step
The business for sale FAQ covers common questions about searching, confidentiality and subscriptions. If your question needs account context, email [email protected] with the details above.